Can I trust Zola?
Zola is a terrible company. They sell you things before they have them in stock. If they aren’t able to stock and ship them by the time they promised, they will email you a ship date change. These emails will happen multiple times per week, and you will never actually get the product you ordered.
Can you see who views your Zola website?
No. Short of those who have signed the guest book, there’s no way of personally identifying any anonymous visitor to your website.
Is Zola worth?
Pros: The entire Zola wedding registry experience takes the hassle out of researching everything from bed linens to cutlery. … It’s also a beautiful and pretty seamless wedding registry experience, which is great not only for you but for guests, who can sort items by price and group gifts.
Can I order from Zola?
Absolutely! We are an online store and welcome you to shop our collection from over 500 of the best brands. … Then you can simply proceed through checkout just like you would any other online store. We’ve also launched Zola Home – feel free to check it out, and happy shopping!
What is the difference between Zola and the knot?
The Knot is a full-service wedding empire that provides vendor reviews and connections, blog posts, sales info, and more. Zola is a registry company in addition to a website provider. That means: The websites of the companies are a bit more cluttered and difficult to navigate, simply because there’s more there.
Is Zola wedding website free?
Zola Weddings is a free suite of wedding planning tools including your wedding website, registry, checklist, guest list, seating chart, and gift tracker. Sign up to create a free wedding website where you can personalize one of our beautiful, easy-to-edit designs with photos, stories, and all of your wedding details.
Can I see who viewed my registry?
You can see who has visited your registry and signed your Guestbook when you login to your account and hover over Settings located at the top of the page. From there select the Guestbook option from the drop down menu.
Can Zola registry private?
Yes. You can hide your registry from guests by changing your visibility setting on your registry overview to “Not Visible” (see screenshot below). Guests will not able to shop or see your registry when your registry is set to “Not Visible.”
Can Zola text guests?
You can text or email guests a quick link to our handy form, or let us message your family and friends (even your parents) for you. Then we’ll update your wedding guest list with their info, making it easy for you to make sure everyone you want is invited.
Does the knot charge for registry?
We have to pay a number of costs to process your transaction. We cover our expenses with a 2.5% transaction fee. We work hard to make our fee one of the lowest in the industry.
How much is shipping on Zola?
All standard orders ship for free and are delivered within 5-10 business days. Expedited orders ship for $11.95 and are delivered within 5 business days. Rush order is available on select cards for $15.95 and are delivered within 3 business days.
How do I track my order on Zola?
Once your order is ready to ship we’ll send you an email with your tracking number. You can also check the status of your order here. Questions about your tracking number? Contact us or call 1 (408) 657-ZOLA (9652).
How do I cancel an order on Zola?
Head to your most recent backorder email, and select Request Cancellation. Confirm the item you wish to cancel, and select Request Item Cancellation. We’ll then send you a confirmation once the item is canceled by our team, and your refund is processed. This process can take 1-2 business days.