What are the four key user engagement scenarios quizlet?

What is the aha moment quizlet?

The moment when a character realizes or understands something that until that point he had not known.

What type of chatter group only allows group owners and managers to create new posts quizlet?

Broadcast only – groups for making announcements. only owner and manager can post to it but group members can comment on posts. How do I create a chatter group? You can create a group through the Groups tab.

What components can you use for onboarding Salesforce welcome mat?

The Salesforce platform provides the essential components required for managing customer onboarding: customer integration, customizable reporting, files, collaboration.

What are the four key user engagement scenarios answers?

Four scenarios illustrate the most common user engagement experiences:

  • Onboarding.
  • Feature discovery and adoption.
  • Help and troubleshooting.
  • In-app learning and skill growth.

Why would you add prompts?

A prompt increases the likelihood that the person will emit a correct response and reduces the possibility of errors being made. Learning new tasks requires effective use of prompts to ensure the person knows how to perform the skill without becoming frustrated and without wasting precious instructional time.

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What’s the aha moment Salesforce?

This is the moment when a user first recognizes value in your product or solution. You want users to immediately, completely, and clearly understand the value of the new information, to them and their job. Aha moments make the information sticky in a user’s mind so they start using it right away.

What is a dashboard quizlet?

A dashboard is a visual display of key metrics and trends for records in your org. The relationship between a dashboard component and report is 1:1; for each dashboard component, there is a single underlying report.

Which of these can you do on the object home page in both lightning experience and Salesforce Classic quizlet?

Which of these can you do on the Object Home page in both Lightning Experience and Salesforce Classic? You can build a new report or dashboard (2) right from this page by clicking New Report or New Dashboard. Create a folder by clicking New Folder.

What type of chatter group only allows?

Group Types

Private groups are members-only. People must request to join a private group. Only the members of the group can post, comment, and add files. People who are not members can see the group’s picture and description but not the group feed or files.

When you mention someone in a group they don’t have access to the mentioned person?

In that post, you @mention someone who doesn’t have access to that record or isn’t a member of the group. In this case, the @mention appears as a gray link. The mentioned person can’t see your post and doesn’t get notified about the post.

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What components can you use for onboarding?

5 Key Components of Successful and Practical Onboarding

  • Initial Orientation. Orientation sets the tone for the new associate by introducing him/her to the organization. …
  • Functional Training. …
  • Role Clarification Sessions (first 30 to 90 days) …
  • Team Assimilation. …
  • Leadership Assessment (after 60 to 90 days)

Why would you add prompts trailhead?

Connect a targeted prompt to a specific page element to show your users exactly what you’re referring to. Docked prompts are great when users need to refer to content while exploring a feature on their own.